I’ve read of the sofas collapsing just like this. And I’m not advocating buying directly from China. Out of 43 ratings, 33 gave them one-star. Absolutely not, but my aware Chinese students understand the looming problems are dire. For that, in my opinion, actually just devalues us all.ReplyCancel. In there defense, much of what is on Alibaba is stolen from them. Oh, I could keep going, but you get it and I have better things to do with my time. ReplyCancel, I do recall working with you. Sometime, if you can fit it into your busy schedule, pick up a book entitled “Deluxe”, How Luxury Lost It’s Luster”. Expect them to rip you off as it’s part of their culture (no seriously). As a designer myself, I NEVER want anyone to question how I arrive at the pricing on my merchandise or services. Thanks for the info, as always, it’s always appreciated.ReplyCancel, Thanks for stopping by. Only now, Restoration Hardware is giving the designer discount to EVERYONE! Neither do I have a direct stake in the design industry, except as a hapless customer. I found many sources on the internet that carry either the exact products sold by RH or at least close enough that RH could make some adaptations to make it their “own.”. Hope you write a book (or maybe someone did), about how to look for quality in furniture and what to avoid. If it were not, then those companies would be charging more too. Thanks for letting me know.ReplyCancel, I also purchased a beautiful Chesterfield from them for clients a few years ago. I’m often amazed at how one vendor can sell a product and it looks horrible and another vendor can sell the same thing and it looks amazing. Or– you can purchase it for only $1507.00 – the ***member’s*** deeply (gag) discounted price at Restoration Hardware. I had a hard time understanding their pricing. I do think they’re very nice and probably worth the highly discounted price I paid. I bought Focoult’s Orb for our new house. I’m showing this post around to them, if you don’t mind.ReplyCancel, Thank you so much and yes, please share! I worked for a beautiful art/design/wine tasting destination, Maisonry in Yountville, Napa Valley. I just discovered that RH is private labeling several fixtures by Visual Comfort and sold at Circa Lighting and other vendors. Please keep spreading the word about the horrors of RH. It was a big $ lighting purchase for us. I don’t doubt at all that RH stuff is vastly overpriced and lower quality than one would expect for the price. I was attempting to give an idea of what things cost. Of course I have no idea what vendors RH is using or what the manufacturers are doing. Wonder where Hunter Doughlas blinds are made. Of course, I knew they were overpriced, but $1!!! Best of Sale; ”, Independent stores and design professionals can get you a Belgian linen Chesterfield (probably with a more appropriate scale than the one at RH!) And thereby hurts our industry and especially legitimate high-end vendors who are producing a quality product. Didn’t even open it. As Americans we are too caught up in everyone’s business, mind your own, you have free will, use it! Big mistake because mine is nothing like the ones made 4 or 5 years ago. These facilities are just regularly lit spaces with no adornment. They are touting themselves as a HIGH END purveyor of home furnishings and it is anything but. If they don’t have the budget for custom, I often suggest they go to thrift stores and garage sales looking for well-made brands from the 60s & 70s. So, the reality is that a light fixture advertised on Alibaba at $1 would actually cost lots more. But the furniture. For our newly renovated home we bought three items [thank heavens it wasn’t more] from RH. . As for the ostentatious catalogs? I also like Circa Lighting. As we progressed through the 4 levels of mostly dark & gray depressing room set ups we FELT a creepy sort of gloom come over us. ReplyCancel, Thank you for writing the truth about RH. Beautiful lines and scaled for humans, not avatars!ReplyCancel, What a great post/expose! A lady approached him, asked if he wanted to buy a Coach purse. I am in less than ideal location for furniture refinishing. It is almost impossible as the fancy and often expensive bottles have different size threads. And the ostentatious “Galleries.” I didn’t even know about them until I was sent a video of the Greenwich Gallery. Is there a designer blogging award we can nominate you for. Seeking a source for antique hardware and fixtures, the idea for Restoration Hardware was born. The last two items purchased for clients changed prices within 2 days. I have to police Alibaba regularly as they steal my photos too. Horrified, I called RH and they promised to send an entire new set. ReplyCancel, I do agree with you Laurel about Ralph. Not that I’m recommending them; I’m not. the ***member’s*** deeply (gag) discounted price at Restoration Hardware. They are only producing what RH wants, which of course is a win win for the company, they are pocketing a lot of money. Never again.ReplyCancel, Sorry for all of the problems. That’s OK I am sure you are pretty busy with excellent posts like today’s. Your post popped up on my Facebook feed via someone that must be a subscriber and felt it was worth a read…and actually a response. ReplyCancel. It’s expensive to do so and pay people fair wages. The RH Cloud Couch is wrapped in a luxuriously soft layer of 100% pure down goose feathers. And finally, our big purchase was the linen down sofa. I don’t see anything wrong? Let alone afford it. Speaking of huge chandeliers, that’s been a trend in the market-place that’s actually downright dangerous. I tell my clients that they change the pricing all the time, so if it’s priced $159.00 for 2 days you better grab it because it will suddenly go up to $199.00. And the crumbs will STILL be in the crevices of the beautifully rustic, rough wood. I had NO idea. The world definitely can use some checks and balances. I mean, they have to pay for all of those trees and printing somehow? On the other hand, the darkness suits them. I dug a fingernail into the underside and it went right through. I stopped buying or even referencing potential buys to my clients. China will do anything for a dollar, they are worse than Trump.ReplyCancel. No thanks. stolen? Much appreciated!ReplyCancel, Wow! Laurel Bern-August 11, 2016 - 11:11 PM. No. However, I got just a leeeeetle bit side-tracked by a massive road-block. Accent pieces such as bar carts and media consoles make great additions to family rooms, too. I am willing to pay a premium price to have a plastic mechanism which lasts. And for the same reasons that you like to buy American, I like to buy Canadian. Accent pieces such as bar carts and media consoles make great additions to family rooms, too. Laurel – Thank you for this informative and funny post. But that doesn’t mean you have free license to peddle mediocre crap to people who think they are “getting a great deal” by buying their crap. A gorgeous antique armoire that came wrapped in tissue paper. Right here. Curtains and rugs from Restoration Hardware can … As someone that as been in this industry for well over 25 years and not only owns an interior design firm but who has designed literally hundreds of products for Restoration Hardware ( among a range of other retailer/wholesalers at all levels) and was creative director for one of the largest furniture manufacturers in the World (based in Vietnam yet supplying a majority of the top level of American home furnishings market) I would love to offer another perspective to what you have written. I hope they see my integrity and value, but the day people start telling me what I can and can’t charge is the day we start to live in a communist, socialist society. !ReplyCancel, I always thought it was just me!!! It was exercise to show similar or the same items that are sold for an absurdly low price. So just want to say China is not the problem, we are in The good old USA!ReplyCancel, Thanks for stopping by and commenting Lee. I bought gorgeous floor lamps from them at a high price point because I simply loved the style. There are two types of people who buy Resto stuff. I am not so sure about the sisal rug. then, Mr Gary Freidman and the owner happened to become buddies, and before long it was announced a deal had been made. -Brenda- The problems most likely were costing more than it would to do it here where it can be overseen. I was one who had grand ideas in my head but executing was an issue. How do you update the rolexex?ReplyCancel. And it is a very specific look that is not to everyone’s taste. But if it wants to be a luxury brand, then something else needs to change IMO. But don’t bother. I’ve heard too many horror stories in recent years. So back to China, my daughter and her husband lived there for four years and had my granddaughter there, I spent months at a time in Shanghai. France and other countries also import a lot of their trash to China. At first it said I could sign in with FB but that didn’t work. I can testify that this post is completely factual. First, to get the low prices shown on their site, you often have to purchase hundreds or thousands of units. Here’s the blog post that tells all about the nightmare. https://media.restorationhardware.com/is/image/rhis/prod2110396?$PD$&illum=0&wid=646ReplyCancel, I don’t know about that one. Thanks Laurel, you are my new favorite, favorite blog, they! Same stuff on Ebay maybe a framed print of the impending buy-out ‘ email... 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